What does Veles Digital build?

Custom AI tools, automation pipelines, conversational chatbots, and analytics dashboards. We engineer practical AI systems that eliminate waste, accelerate growth, and ship. Not demos. Every project is shaped around the specific workflows of a client's business.

How long does a custom AI project take?

A typical first-version delivery is two to eight weeks. Discovery and specification take about a week, a focused MVP runs two to four weeks, and larger integrations or analytics dashboards extend to six to eight weeks. We ship working software in short cycles rather than long-lead waterfalls.

Do you work with non-technical clients?

Yes. Most of our clients are not engineers. We translate business problems into AI solutions, handle the technical complexity end-to-end, and deliver tools your team can actually use. Onboarding includes training and clear documentation.

What industries does Veles Digital serve?

We're industry-agnostic. The common thread across our clients is teams who want concrete AI-driven outcomes like automation, better analytics, and customer support efficiency, rather than experimental AI projects. Each engagement is shaped around your specific workflows and operational reality.

How does a project start?

Book a free 30-minute discovery call via calendly.com/velesdigitalsolutions/30min, message us on WhatsApp at +381 69 251 1196, or email contact@veles.digital. We discuss your business, identify which workflows AI can improve, and propose a scoped first project with a fixed price and timeline. We respond within 24 hours.

Where is Veles Digital based and who do you serve?

Veles Digital is headquartered in Serbia and serves clients across Europe and worldwide. We operate fully remotely with English and Serbian language support, and most engagements happen via async tooling and scheduled video calls.

How much does custom AI development cost?

We don't publish fixed prices because every project differs in scope, integrations, and timeline. The discovery call is free, runs 30 minutes, and ends with a scoped quote based on your specific needs. Typical engagements range from focused two-to-four-week MVPs to six-to-eight-week multi-system integrations, with fixed scope and fixed price for the agreed phase.

What's the difference between Veles Digital and a ChatGPT subscription?

ChatGPT is a general-purpose assistant; Veles Digital builds production AI shaped around your specific workflows, integrated with your data, deployed on your own stack. ChatGPT helps individuals draft emails. We build systems that automate your support inbox, qualify your inbound leads, surface insights from your sales calls, or pull together a board-ready dashboard from your real-time data. Owned by you, not rented per seat from OpenAI.

Which AI platforms and models do you build on?

We're model-agnostic. We work with OpenAI (GPT-4o, GPT-4.1), Anthropic Claude (Sonnet, Opus, Haiku), Google Gemini, Mistral, and open-source models (Llama, Qwen) depending on the use case. Selection is driven by cost, latency, accuracy, and data-residency requirements, not vendor loyalty. We also use vector databases (Qdrant, pgvector, Pinecone) and orchestration frameworks (LangChain, custom agentic patterns) where they make sense.

Can you integrate AI with our existing CRM, ERP, or data warehouse?

Yes. Integration is the core of every project. We connect AI capabilities to Salesforce, HubSpot, Pipedrive, Notion, Airtable, Postgres, MySQL, BigQuery, Snowflake, and most modern SaaS APIs. If your stack has a documented API or webhook surface, we can wire AI into it. We don't ask you to migrate your data to a new platform.

Do you provide ongoing AI maintenance and updates?

Yes. After delivery, we offer optional retainers covering production monitoring, model upgrades, prompt tuning, and feature evolution. Most clients move to retainer after the initial build to keep their AI current as models and APIs evolve. What worked on GPT-4o today may be obsolete or expensive six months from now, and a small ongoing engagement keeps the system competitive.

How do you measure AI ROI for our business?

Every project starts with a measurable target like hours saved per week, response time reduction, conversion lift, support ticket deflection, or qualified leads per month. We instrument the AI system to report on those metrics from day one. If we can't measure the win, we don't ship it. Discovery includes a baseline measurement so the impact is provable, not anecdotal.

// Blog

Field notes from production AI builds

How we think about custom AI development, what works in production, and what we learned the hard way. No "10 ways to use ChatGPT" content. Just real lessons from shipped projects.

Most posts here orbit two pillar topics: AI agents for messaging-first businesses, and AI automation for the repetitive work that drains hours every week.

AI and fraud

We build AI that talks to your customers. So do the scammers.

The same AI that powers helpful customer agents powers convincing scams. What that means if you run AI on your channels, and how we build to lower the risk.

June 12, 20263 min readIgor Medic

AI search optimization

AEO vs SEO: what changes when your buyers ask AI

SEO ranks you on a results page; AEO gets you into the AI answer. What changes when buyers ask ChatGPT instead of Googling, what carries over, where to start.

June 11, 20264 min readIgor Medic

AI search optimization

How to choose an AI search optimization agency

How to pick an AEO agency that can actually move your AI citations. The filtering question, the red flags, what to ask on the first call, and what it costs.

June 11, 20264 min readIgor Medic

AI search optimization

How to get cited by ChatGPT: an answer engine optimization playbook

A practical playbook for getting ChatGPT, Perplexity, and Google AI Overviews to cite your business. Make pages machine-readable, answer-first, backed off-site.

June 11, 20265 min readIgor Medic

AI search optimization

How we got Veles Digital ranked

ChatGPT ranks Veles Digital first for AI agencies in Serbia and our site hit 99% AI Search Health. The exact AI search optimization method we used.

June 11, 20266 min readIgor Medic

Explainer

AI agent vs chatbot: which one does your business actually need

A no-buzzword breakdown of the difference between AI agents and chatbots, with concrete examples of when each is the right call.

May 26, 20265 min readIgor Medic

Case study deep-dive

How we built a WhatsApp AI agent for a B2B wholesaler

A deep-dive into the Mobilni Market WhatsApp ordering AI. How we got from "the owner is drowning in messages" to "one approval a day, the rest runs itself."

May 26, 20266 min readIgor Medic

What you will find here, and what you won't

This is a working blog, not a content mill. Every post starts from something we actually built or broke on a client project, then writes down the part worth keeping. You will find pieces on AI agents, AI automation, and custom AI development, plus the unglamorous bits around them: how we scope a build, where a plain chatbot stops being enough, what a single edge case cost us, and how we decide when a human still needs to be in the loop.

What you will not find: generic guides rewritten from ten other blogs, recycled vendor talking points, or hype about a model that shipped last week. We write for owners, founders, and operators who are weighing whether AI belongs in their business and want a straight answer from people who ship it for a living. New posts land when we have something real to say, not because a content calendar says it is Tuesday.

If you would rather see the work than read about it, browse our recent projects, or start with what we actually build.