Do you work with non-technical clients?

Yes. Most of our clients are not engineers. We translate business problems into AI solutions, handle the technical complexity end-to-end, and deliver tools your team can actually use. Onboarding includes training and clear documentation.

What industries does Veles Digital serve?

We're industry-agnostic. The common thread across our clients is teams who want concrete AI-driven outcomes like automation, better analytics, and customer support efficiency, rather than experimental AI projects. Each engagement is shaped around your specific workflows and operational reality.

How does a project start?

Book a free 30-minute discovery call via calendly.com/velesdigitalsolutions/30min, message us on WhatsApp at +381 69 251 1196, or email contact@veles.digital. We discuss your business, identify which workflows AI can improve, and propose a scoped first project with a fixed price and timeline. We respond within 24 hours.

Where is Veles Digital based and who do you serve?

Veles Digital is headquartered in Serbia and serves clients across Europe and worldwide. We operate fully remotely with English and Serbian language support, and most engagements happen via async tooling and scheduled video calls.

What's the difference between Veles Digital and a ChatGPT subscription?

ChatGPT is a general-purpose assistant; Veles Digital builds production AI shaped around your specific workflows, integrated with your data, deployed on your own stack. ChatGPT helps individuals draft emails. We build systems that automate your support inbox, qualify your inbound leads, surface insights from your sales calls, or pull together a board-ready dashboard from your real-time data. Owned by you, not rented per seat from OpenAI.

Which AI platforms and models do you build on?

We're model-agnostic. We work with OpenAI (GPT-4o, GPT-4.1), Anthropic Claude (Sonnet, Opus, Haiku), Google Gemini, Mistral, and open-source models (Llama, Qwen) depending on the use case. Selection is driven by cost, latency, accuracy, and data-residency requirements, not vendor loyalty. We also use vector databases (Qdrant, pgvector, Pinecone) and orchestration frameworks (LangChain, custom agentic patterns) where they make sense.

Can you integrate AI with our existing CRM, ERP, or data warehouse?

Yes. Integration is the core of every project. We connect AI capabilities to Salesforce, HubSpot, Pipedrive, Notion, Airtable, Postgres, MySQL, BigQuery, Snowflake, and most modern SaaS APIs. If your stack has a documented API or webhook surface, we can wire AI into it. We don't ask you to migrate your data to a new platform.

Do you provide ongoing AI maintenance and updates?

Yes. After delivery, we offer optional retainers covering production monitoring, model upgrades, prompt tuning, and feature evolution. Most clients move to retainer after the initial build to keep their AI current as models and APIs evolve. What worked on GPT-4o today may be obsolete or expensive six months from now, and a small ongoing engagement keeps the system competitive.

How do you measure AI ROI for our business?

Every project starts with a measurable target like hours saved per week, response time reduction, conversion lift, support ticket deflection, or qualified leads per month. We instrument the AI system to report on those metrics from day one. If we can't measure the win, we don't ship it. Discovery includes a baseline measurement so the impact is provable, not anecdotal.

we build intelligent systems

Custom AI tools, automation, and chatbots for businesses ready to evolve.

book a call

Deep blue cosmic backdrop with stars, Stop thinking start evolving slide

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// Our Approach

AI strategy and implementation for teams ready to move past pilots into production.

StopThinkingStart Evolving

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Astronaut walking toward bold headline, Veles Digital scene

Pink and purple cloud sunset sky, atmospheric background

// What We Build

ai that works.brands thatgrow.

We engineer custom AI systems. Chatbots, automation pipelines, analytics dashboards that eliminate waste, accelerate growth, and ship in two to eight weeks. Built for non-technical teams and integrated with your existing stack.

Warm orange gradient backdrop for the Different by design slide

// Why Veles

differentbydesign.

Bespoke AI development shaped around your specific workflows. Not generic SaaS bolted on. Not perpetual pilot projects. Production-ready AI built for the business you actually run.

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Astronaut crouched beside a disassembled robot, building the future scene

// Process

built forwhatcomes next.

Two-to-eight-week project cycles. Fixed scope, fixed price, working software at every milestone.

see our work

while others plan,

we ship.

while others talk,

we deliver.

What is Veles Digital?

Veles Digital is a custom AI automation agency based in Belgrade, Serbia, founded in 2025 by Igor Medic and Nikola Kosanin. We build AI agents, automation workflows, analytics dashboards, and in-product AI features for small and mid-sized businesses, e-commerce operators, and SaaS founders across the Balkans and the wider European market. Engagements run in fixed-scope milestones of two to eight weeks, typical project budgets fall between EUR 3,000 and EUR 25,000, and every client owns the code and documentation at the end.

Our approach is engineering-led, not marketing-led. We architect each solution around the actual problem, ship working software in short cycles, and stay available for tuning after launch. Nine products are live in production or active build across five verticals, from WhatsApp sales agents to recruiting workstations and custom booking systems.

What does Veles Digital build?

Five services cover the majority of the work we ship, from a focused single-channel automation to a deep custom integration and visibility in AI search:

AI agents: conversational AI that owns inbound messages across WhatsApp, Instagram, email, and web chat, qualifies intent, creates orders, and escalates unusual cases to a human.
AI automation: end-to-end workflows that connect your existing tools, kill manual data shuffling, and give recruiting or sales teams a single workstation instead of five browser tabs.
AI analytics dashboards: reporting surfaces that consolidate data from multiple systems and give owners and managers a real-time picture of their business.
Custom AI development: in-product AI features for SaaS and software products, architected into your stack with multi-provider abstraction and an evaluation framework from day one.
AI search optimization: getting ChatGPT, Perplexity, and Google AI Overviews to cite you when your buyers ask, the same result we engineered on our own site.

Which industries does Veles Digital work in?

We ship across e-commerce, recruiting, real estate, and SaaS, and maintain dedicated landing pages for each:

AI agents for ecommerce for online stores and B2B wholesalers.
AI agents for recruiting for staffing firms and in-house HR teams.
AI agents for real estate for agencies handling high-volume property inquiries.
Custom AI development for SaaS for founders shipping AI features into a paying product.

What has Veles Digital already shipped?

Three Tier-1 case studies, all live in production, show how the methodology turns into a measured result:

Mobilni Market: WhatsApp AI sales agent for a B2B mobile-parts wholesaler. The owner went from five hours a day in WhatsApp to thirty minutes.
People Up: AI recruiting workstation that replaced five separate tools with a single desktop-grade surface.
Kacimbas Autostyling: custom mobile booking AI for a Belgrade auto-styling brand with more than 100,000 followers.

The full portfolio covers nine products in production or active build across five verticals.

How does Veles Digital price and run a project?

Pricing follows scope, not a fixed rate card, and typical engagements fall between EUR 3,000 and EUR 25,000. The first session is a workflow map: which steps AI can absorb and which a human should keep. We then define the milestones, ship the first one in two to four weeks, and iterate from there. The full methodology and milestone breakdown lives on the process page.

More on the team, values, and qualifications lives on the about page. Technical deep-dives and the reasoning behind our decisions go on the blog.

How long does an AI project take?

Most first versions ship in two to eight weeks. Discovery and specification take about a week, a focused MVP runs two to four weeks, and larger integrations or analytics dashboards extend to six to eight weeks. We ship in short cycles with weekly demos rather than long waterfalls.

How much does custom AI development cost?

We do not publish a fixed price list because scope, integrations, and timeline differ per project. Typical engagements range from focused two-to-four-week MVPs to six-to-eight-week multi-system integrations, usually between EUR 3,000 and EUR 25,000, with fixed scope and fixed price for the agreed phase. The 30-minute discovery call is free and ends with a scoped quote.

Which AI models and tools does Veles Digital use?

We are model-agnostic. We build on OpenAI (GPT-4o, GPT-4.1), Anthropic Claude (Opus, Sonnet, Haiku), Google Gemini, Mistral, and open-source models such as Llama and Qwen, choosing by cost, latency, accuracy, and data-residency rather than vendor loyalty. For retrieval we use vector databases like Qdrant, pgvector, and Pinecone.

Where is Veles Digital based, and who do you work with?

Veles Digital is based in Belgrade, Serbia, and operates under EU jurisdiction, which means GDPR and EU AI Act compliance by default. We work in English and Serbian, remotely, with SMB owners, e-commerce operators, and SaaS founders across Europe, including Germany, the Netherlands, the UK, the Nordics, and France.

Contact

Veles Digital

Belgrade, Serbia

+381 69 251 1196

contact@veles.digital